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Return and Replacement
Defective Item Reporting
Kindly contact our Customer Service team at 019-399 4081 and provide:
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The original receipt, and
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Evidence of the defect (e.g., photo or video).
We will investigate the issue and take the appropriate action.
Products
Yes 😊 To ensure the best taste, our ‘Freshly Grilled Bakkwa’ range is freshly grilled daily.
Products sold online are kept in the same temperature- and humidity-controlled storage facilities as those supplied to our retail outlets, so you can enjoy the same freshness and quality.
Products sold online are kept in the same temperature- and humidity-controlled storage facilities as those supplied to our retail outlets, so you can enjoy the same freshness and quality.
Storage & Consumption Guide – Freshly Grilled Bakkwa
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Store in a cool, dry place, away from direct sunlight.
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Consume within 7 days if stored at room temperature.
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Refrigerate to enjoy up to 14 days of freshness.
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For the best taste, heat in the microwave before consumption. 😋
Packaging for Freshness
At Bee Cheng Hiang, we use airless packaging to lock in the flavor and ensure the maximum freshness of our Freshly Grilled Bakkwa.
